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🎥 Unboxing Video – Must for Return/Exchange

🎥 Unboxing Video – Must for Return/Exchange

   
No returns on liked/disliked products. We only replace items if damaged or wrong item received. Unboxing video is required within 24 hours for any complaint. To ensure a smooth resolution in case of any issue, please follow these simple steps while recording your unboxing video:

  1. Place the camera on a stable surface in good lighting.
  2. Clearly show the shipping label on the package (it must display your name, address, and tracking number).
  3. Show all sides of the package to confirm it hasn’t been opened.
  4. Record while opening the parcel, and make sure the product is fully visible on camera.
  5. If the product is correct and in perfect condition — yay! You're all set.
  6. Keep the video continuous — no cuts or edits. The product must stay in the frame at all times.

🧾 Please note: Complaints without a proper unboxing video will not be accepted.


📜 FAQs – House of Lucky

📜 FAQs – House of Lucky


A: We’ve made it super simple. Our Indian size chart is there on every product page — 34 is XS, 36 is S, 38 M, 40-L, 42-XL, 44XXL. Sill confused? Just WhatsApp us.

A: We mostly use 60-60 cotton and cotton blends that are breathable, skin-friendly, and perfect for everyday comfort. The product photos and videos show the exact look and feel.

A: We don’t offer returns, but if something comes damaged or wrong, we’ll replace it. Just send us an unboxing video within 24 hours of receiving your parcel. Fair and square!

A: Easy-peasy! Just click ‘Add to Cart’ → Checkout → Fill your details → Pay online. Or you can even call or WhatsApp us for placing the order.

A: Yes! For bulk orders, we export globally and even let you choose your fabric/print directly from the factory. Drop us a message and we’ll sort it out smoothly!

A: We ship pan India! Most orders reach your doorstep within 3-5 working days after dispatch. Fast shipping, Lucky-style!

A: Bilkul ji! We welcome resellers and wholesalers with open arms and better margins. Contact us on WhatsApp for bulk pricing and dispatch details. Let’s grow together!

A: Yes, 100%! We only deal in premium quality fabric with no color bleeding or fading issues. What you see in videos/photos is exactly what you get. We stand by our fabric, print, and stitching!

A: Why not! If you have a design you love, just drop it on WhatsApp and our team will guide you. We love creative collabs.

A: Our cotton kurtis may shrink just a little after first wash — but don’t worry! We’ve already left extra margin in stitching, so it’ll fit you perfectly post-wash too.