📜 Terms and Conditions

1. Product Description
   We strive to ensure all product images and descriptions are accurate. Minor color variations may occur due to screen settings or lighting.
   
   
2. Pricing
   All prices are in INR and inclusive of applicable taxes unless stated otherwise. Prices are subject to change without prior notice.
   
   
3. Order Confirmation
   Orders are confirmed only after full payment is received. You will receive an email or SMS confirmation once your order is successfully placed.
   
   
4. Shipping and Delivery
   • Orders are dispatched within 1–2 business days.
   • Estimated delivery time is 3–5 days, depending on your location.
   • Shipping charges (if any) will be displayed during checkout.
     
     
5. Return and Exchange Policy
   • Returns are accepted only in case of a wrong or defective product delivered.
   • A return request must be raised within 24 hours of delivery, along with an unboxing video clearly showing the issue.
   • The product must be unused, unwashed, and in its original packaging.
   • No returns/exchanges for customized, used, or discounted items.
     
     
6. Cancellation Policy
   • Orders can be cancelled within 12 hours of placing them.
   • Cancellations are not accepted once the order is processed or shipped.
     
     
7. Intellectual Property
   All product designs, images, and website content are the property of The Lucky House. Any unauthorised use is strictly prohibited.
   
   
8. Privacy Policy
   We value your privacy. Personal information is used only for order processing and customer service. See our Privacy Policy for full details.
   
   
9. Limitation of Liability
   The Lucky House is not responsible for delivery delays or damages caused by courier services or situations beyond our control.
   
   
10. Governing Law
    These terms are governed by Indian law. Any disputes shall be subject to the jurisdiction of courts in Rajasthan, Jaipur.